Thursday, 17 September 2026


What does it mean for the live chat market?


The General Data Protection Regulation (GDPR) is currently the hottest business topic in Europe. Hailed as the biggest legal change of the digital age, GDPR is a sweeping new regulation that extends the protection of EU citizen personal data. Companies will be held to strict, uniform rules on how they handle personal data, and face severe penalties if they fail to comply. But what is GDPR? In this article, Howard Williams, marketing director at Parker Software explores the GDPR and its impact on the live chat market.

Industry News
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Prestwick: Veracity has completed its 12th year of continued growth.  Continuing momentum includes over 30% increase in staff across a range of geographies, rapid expansion of a recent acquisition, new offices in the UK, India and the Middle East and new appointments to its leadership team as well as continuing, accelerated revenue growth.

Case Studies
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A one-day seminar focused on counter-terrorism strategies for professionals will take place on Thursday 5 October, in a Central London location. The day will feature expert speakers including Stuart Hyde QPM, Former Chief Constable of Cumbria Constabulary, who led on the Derrick Bird shooting incident, and former senior police officers, Rob Hoblin and Mark Corder, who are specialists in active shooters.

Terrorism Watch
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  1. Panama City's Golden Lion Marbella Casino selects Qognify's VisionHub
  2. Bold appoints new security systems specialist
  3. ROYAL NAVY'S NEW SUBMARINE OFFERS GLIMPSES OF THE FUTURE OF UNDERWATER WARFARE
  4. Firms to demonstrate new joint solution to help meet key GDPR compliance requirements
  5. Why Peace Agreements Won’t End Civil Wars in Central African Republic
  6. VASCO and Nuvias expand distributor agreement across EMEA
  7. Taking Human Error Out of the Hacker Equation
  8. Axis expands its network audio offering for smart background music and public address systems
  9. COMMENT: DDoS attack hits Japan's Hirose FX
  10. ExtraHop unveils immersive maps of the digital enterprise to maximise security and performance
  11. Lieberman RED Suite provides automated counter-measures against cyber attacks
  12. OutSystems raises the bar for Low-Code Platform Security with multiple ISO and SOC certifications
  13. VPS Property Solutions wins AA Home Services Supplier Award
  14. Global Vodafone survey shows strong cyber security helps businesses to grow
  15. BeyondTrust survey reveals the "5 Deadly Sins" that increase the risks of a data breach



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