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SERIES: BUHARISM AND THE FIERCE URGENCY OF NOW
PART 7
IN SHARP CONTRAST TO THE NIGERIA HIGH COMMISSION, A PRACTICAL DEMONSTRATION OF HOW MY COMPLAINTS TO EE WAS HANDLED AND STILL BEING INVESTIGATED
"10 November 2016
Dear John
Re: ......(My home line)
"I write regarding the issues you raised on 06 2016 concerning a landline fault that had not been fixed. During your conversation with an advisor, an engineer was booked for 11 October 2016. I just want to make sure the issue has now been resolved...
"I can appreciate the frustration this issue has caused you. To enable us to move forward and bring the matter to an amicable resolution, I would welcome the opportunity to speak with you to obtain your views and feelings on this matter...
"Your complaints will remain open for the next 7 working days. After this point, if you have not made contact I will close the complaint on your behalf. However, should you still have any outstanding queries or concerns, please do not hesitate to contact me...
"Thank you for your patience Johnwhilst this matter is under investigation, I look forward to speaking with you soo...
Yours sincerely"
*Executive Customer Relations (Name given, but witheld).
- JOHN ODEY ADUMA, BRITISH CHEVENING SCHOLAR AND PUBLISHER, UNITED KINGDOM
- Nigeria Watch International
- Posted On




