Security control centers and Public Safety Answering Points can enhance investigation and debriefing capabilities by seamlessly integrating third party text, voice and video data into incident timelines
Ra’anana, Israel: NICE Systems (NASDAQ: NICE) has announced the introduction of its new NICE Inform multimedia incident information management solution, Vigilance can report. The new NICE Inform builds on NICE’s advanced capabilities by giving security control centers and Public Safety Answering Points (PSAPs) the ability to integrate text, videoand voice recordings from third party capture platforms into holistic incident timelines.
A source at NICE told Vigilance that this differentiating technology reinforced NICE’s support of Next Generation 9-1-1 and its commitment to meeting the challenge of external data integration for enhancing investigations and debriefings.
The source said NICE Inform provided the complete picture for PSAPs, airports, public transportation systems, banks, and other markets that needed to synchronize diverse multimedia for incident reconstructions used in investigations and debriefings, adding this information could also be used to improve future responses by helping organizations identify opportunities for training operators to help improve their skills.
Vigilance learnt the latest NICE Inform allows third party recordings from numerous sources to be imported into the NICE Inform organizer in various standard formats and then synchronized with NICE video and voice recordings and other multimedia input. This enables security operations to leverage their existing capture platforms to the fullest, and to reconstruct events exactly as they happened for more thorough investigations.
For example, PSAPs can now amalgamate video from citizens’ smart devices, in-car mobile video recordings, and video recordings of incidents captured on third party platforms to create comprehensive incident reconstruction timelines. A bank that uses different Video Management Systems (VMS) for ATM transactions and building security can merge video from these different systems for a complete reconstruction of any event. Mass transit systems and airports that manage surveillance video through multiple VMSs can also take advantage of this advanced technology. Using NICE Inform Version 5, they can piece together all elements into one seamless timeline, regardless of the capture platform.
Mr Guy Yaniv, General Manager of the Surveillance Solutions Division at NICE said: “For the first time, a security operation centre or PSAP can integrate multimedia recordings – text, voice and video – from different capture platforms, including external ones, into one complete incident reconstruction. This holistic picture helps improve the investigation and debriefing capabilities required during an incident or security breach.”
Benefits
The NICE Security Offering addresses the needs of governments and enterprises with intent-based solutions for fighting crime and terror, by anticipating, managing and mitigating safety, security and operational risks. The offering enables capturing, analysis and correlation of data from multiple sensors and systems, including audio, video, radio, geo-location and web, providing a framework for fusing data silos into a single, holistic operational view. NICE Security solutions empower organizations to act effectively in real time to prevent, manage and investigate incidents, ensuring fast resolution and debriefing, and continuous security improvements. NICE Security solutions are deployed worldwide in transportation systems, critical infrastructures, city centers and enterprise campuses.