A professional body named the Society of Forensic Interviewers has been set up to establish and administer a quality standard for investigative interviewing in the private sector, Vigilance can confirm. It is learnt The Society (SoFI) will also provide information and other services to help members improve the quality of their knowledge of and skills in investigative interviewing.
Jeff Shiplee, Managing Director, SoFI said: “The society was founded to establish and administer a quality standard for investigative interviewing in the private sector. We hope this standard becomes widely adopted and is adhered to by practitioners and trainers across the UK who work in this field. The standard is supported by expert practitioners and academics who are experts in investigative interviewing.”
A SoFI source said the current quality of service, or expertise, provided by investigative interviewers in the private sector was variable and there was no standard against which quality could be measured, adding however, interviewing witnesses and potential respondents forms an integral and important part of any investigation and information obtained from these interviews is used to guide the direction of the investigation and is also referred to at the final point a decision is made.
The police service in the UK has been at the forefront of investigative interviewing using interview frameworks and techniques developed and researched by psychologists and other academics over decades. These standards are acknowledged as being lawful and ethical by the criminal justice system. They can also be effectively applied to all types of investigative interview conducted in the private sector, including HR disciplinary proceedings and internal and external investigations.
The source said high standards in interviewing would improve the quantity and accuracy, and therefore veracity of the information obtained, adding improved quality through the introduction of standards would also ensure that interview-dependent investigations would be more efficient, and as a result more cost effective.
The source also said improving accuracy also improves ethical standards, which in turn improves employer/employee relations in the work environment. Additionally, poor quality or unethical interviewing can not only have a direct and detrimental impact on interviewees, but also can directly affect the options available at the conclusion of an investigation.