The UK Security Industry Authority has again taken its traditional customer-friendly services to another level. If you are an Applicant and you had been finding it difficult to fill and send your form to the apex security body, you don’t have to worry anymore as your job has now been made easier by the e-Fill service which the Authority has just introduced.
Vigilance has learnt that by the just introduced e-Fill method, all Applicants for the SIA licences need do is to go online and fill in their forms with the e-Fill service introduced by the Security Industry Authority.
According to our source e-Fill has been designed to make it easier and quicker for applicants to complete their application forms. It also has built in verification to reduce the likelihood of the form being completed incorrectly and returned to the applicant.
The newly introduced e-Fill service allows Applicants to fill in the form online, then print, sign and post it manually along with the required supporting documents.
Vigilance also learnt that by this approach, Users are to register on the SIA website and log in to use the service. Its design we learnt is such that if they had previously submitted an application, the online form pre-populates information such as the applicant's name, date of birth, town of birth, email address, postcode and national insurance number. The system is not only beneficial to independent Applicants, but to security providers as well, as it also allows them to complete the form on behalf of their staff.
SIA Director of Service Delivery Mr Stephen McCormick said:
"We are delighted to offer this new service which makes it easier and quicker for applicants to complete their application form. Applicants can track the progress of their application and have online guidance at each stage of the process. The contact centre also has a dedicated option for those who need assistance using the new system.
The launch follows months of testing and trialling to ensure the facility is working correctly and effectively. The development of e-Fill is part of our commitment to introduce e-services and provide a modern service to our customers."