London, UK: Trustestate has launched a platform designed to simplify and modernise the probate process in the UK. By combining legal expertise with smart technology and empathetic support, Trustestate helps families to navigate one of life’s most difficult moments with clarity, care and confidence.
Trustestate’s platform transforms the traditionally complex and opaque probate process into a transparent and seamless experience, keeping families fully informed, reassured and in control at every stage. By harnessing AI and automation, Trustestate streamlines routine administrative tasks in probate, with early results suggesting it could reduce that workload by up to 80%. This increased efficiency allows their legal team to focus less on paperwork and more on what truly matters: guiding and supporting families through the emotional and legal complexities of probate.
Backed by major investors including Aviva and Founders Factory, Trustestate was founded by a team with deep expertise across law, finance, and technology. Every member of the team has either worked within probate or experienced the process firsthand. Using their experience, the team brings both the technical know-how and genuine empathy to change a system that is long overdue for improvement.
Trustestate’s research highlights the deep inefficiencies in the current probate process. Most traditional solicitor firms still manage probate entirely offline, often failing to provide families with regular updates and causing unnecessary delays due to outdated processes.
For those who try to manage probate themselves, the experience can be equally burdensome, often involving hundreds of hours spent dealing with banks, utility providers and government agencies, and repeatedly providing the same information to as many as 20 different organisations. The result is a fragmented, exhausting journey that frequently leaves families feeling powerless and overwhelmed. Delays compound the stress, with many estates taking between nine months and two years to finalise. Rising legal costs from solicitor firms and limited visibility often add further frustration.
Rish Sareen, Founder and CEO of Trustestate, said: “Trustestate was created to reduce stress caused by the current probate system and put families back in control when they need it most. By using technology and AI to automate routine tasks, our team can focus on what truly matters, which is providing clarity, achieving the best outcomes, and showing empathy during one of life’s most difficult experiences.”
The platform’s rapid adoption shows that a digitised solution addresses a genuine need with minimal friction. Customers who have used the platform rate their experience an average of 8.6 out of 10, with 81% accessing the platform on mobile at least once and 32% completing their entire probate journey exclusively on mobile. This reflects a clear shift toward digital, accessible, and user-friendly solutions, showing how technology is transforming the way families navigate loss.
At the heart of Trustestate’s approach is a human-centred philosophy, an understanding that bereavement is deeply personal and that technology should enhance, not replace, compassionate human care. The team is truly committed to transparency, which is why Trustestate charges a fixed fee so that families know exactly what to expect. On average, this model helps families save over £3,000 in legal fees on a typical estate compared with traditional firms. Trustestate’s launch marks a major step toward a faster, fairer and more transparent probate process for families across the UK.