Sunday, 30 November 2025

London: Cavell’s recent research shows the market has grown by 25.8% in the last year to reach a total of 8,628,953 Cloud Communications users across the European countries that are covered by the analyst firm. Most of this growth is from established markets such as the UK and Netherlands but overall, the market is at distinct stages of Cloud Communication adoption. Countries such as the UK, Netherlands, Germany and France lead the market in terms of numbers of users with each country having over a million users; between them they have 6,616,074 seats of the total users in the market (80% of total users).

Case Studies
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What does it mean for the live chat market?


The General Data Protection Regulation (GDPR) is currently the hottest business topic in Europe. Hailed as the biggest legal change of the digital age, GDPR is a sweeping new regulation that extends the protection of EU citizen personal data. Companies will be held to strict, uniform rules on how they handle personal data, and face severe penalties if they fail to comply. But what is GDPR? In this article, Howard Williams, marketing director at Parker Software explores the GDPR and its impact on the live chat market.

Industry News
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Prestwick: Veracity has completed its 12th year of continued growth.  Continuing momentum includes over 30% increase in staff across a range of geographies, rapid expansion of a recent acquisition, new offices in the UK, India and the Middle East and new appointments to its leadership team as well as continuing, accelerated revenue growth.

Case Studies
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  1. Collaborative Thinking: Counter-Terrorism for Professionals
  2. Panama City's Golden Lion Marbella Casino selects Qognify's VisionHub
  3. Bold appoints new security systems specialist
  4. ROYAL NAVY'S NEW SUBMARINE OFFERS GLIMPSES OF THE FUTURE OF UNDERWATER WARFARE
  5. Firms to demonstrate new joint solution to help meet key GDPR compliance requirements
  6. Why Peace Agreements Won’t End Civil Wars in Central African Republic
  7. VASCO and Nuvias expand distributor agreement across EMEA
  8. Taking Human Error Out of the Hacker Equation
  9. Axis expands its network audio offering for smart background music and public address systems
  10. COMMENT: DDoS attack hits Japan's Hirose FX
  11. ExtraHop unveils immersive maps of the digital enterprise to maximise security and performance
  12. Lieberman RED Suite provides automated counter-measures against cyber attacks
  13. OutSystems raises the bar for Low-Code Platform Security with multiple ISO and SOC certifications
  14. VPS Property Solutions wins AA Home Services Supplier Award
  15. Global Vodafone survey shows strong cyber security helps businesses to grow



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