With passenger numbers dramatically falling over the last year due to the Covid-19 pandemic, Rail Enforcement Officers and colleagues at rail operator Govia Thameslink Railway (GTR) have stepped up to support vulnerable people using their network, helping more people than ever before.
The rail firm, which runs Southern, Thameslink, Great Northern and Gatwick Express services, has recorded its highest-ever figures for safe-guarding vulnerable people during a year of lockdown and restrictions, with the pandemic leading to an increase in mental health challenges for people across the country.
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