London (UK): Varonis Systems, Inc.has announced the launch of Varonis Connect, a new online community to enhance collaboration and support and connect the growing number of Varonis customers and partners with experts inside Varonis and each other. Varonis Connect provides engaging, user-friendly features to enable transparent information exchange, participation in open Q&A forums, and access to an extensive knowledge base spanning the entire suite of Varonis solutions.
Gilad Raz, Varonis Vice President of Technical Services, IT & Support, said, “Varonis has grown very quickly, and our platform has enabled rapid innovation and a list of use cases that keeps expanding. With more than 2,750 customers worldwide as of midyear as well as a growing partner community, we need to connect with them easily and efficiently at scale so they can benefit from the years of experience we have developed in enterprise IT. By developing Varonis Connect with Jive, we are going to help our customers be more successful more quickly and more efficiently.”
Varonis Connect has already gained significant internal traction at Varonis among sales engineers (SEs) who find that it greatly improves the speed and efficiency of responses to product questions. In three months of internal use, Varonis Connect has yielded continually shrinking average response times as the library of previously answered questions grows.
David Gibson, Varonis VP, said, “Our primary mission at Varonis is to help organisations successfully manage, protect and get value from their unstructured data, which includes the volumes of emails, spreadsheets, presentations, documents and other files created by employees. Varonis Connect will empower users to take full advantage of the potential of the Varonis platform and our individual products by combining a simple, elegant collaboration experience with the knowledge of, and access to, Varonis experts.”