The system greatly speeds up the process of producing bundles and delivers significant savings on printing and stationery too. As Andy Carlile, Practice Manager of the Bury’s Legal Services Department notes, “Having decided to look for a modern document bundling solution, we identified that Zylpha’s software ticked all the boxes and met our requirements fully. In addition, the Zylpha system is extremely easy to use and it’s now just five clicks to make a bundle; a process that now can take less than 10 minutes to complete. This is a considerable improvement over where we were previously and the whole process has speeded up significantly. The support looks good too as Zylpha is highly responsive and keen to resolve any queries quickly and efficiently. In addition, where there are changes to the Childcare portal for example, Zylpha has these ready for use when we need them. Overall, we are impressed by what Zylpha delivers and we expect that with the efficiencies gained the system will soon pay for itself.”
For his part, Tim Long CEO of Zylpha welcomed Andy’s comments noting, “Bury Metropolitan Council’s Legal Services Department has impressed us with their determination to maintain the very highest professional standards across all they do. At the heart of this operation is the LexisNexis Visualfiles case management solution and they needed a secure document production and delivery solution that would work well with this system. We have built a strong relationship with LexisNexis and have developed an efficient integration with Visualfiles that ensures speed, security and compliance. We are delighted that this integration met the requirements of Bury’s Legal Services Department and to hear of the significant efficiencies that the system will deliver. We look forward to working closely with them.”